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About Us
We comes from startups and agencies, with a founder’s mentality forged by 10+ years of experience and knowledge. Your next scale starts here.
Build fast, Prove faster.
Scale with Scaler.
The value of partnering with us
Strategic Thinking
We don’t start with pixels—we start with founder decisions and risk. Every design choice ties back to business logic.
Speed (with Standards):
Fast isn’t sloppy—it’s focused. We move fast with standards, building systems that scale because we know what breaks.
Ownership
No handoffs. No juniors. No middlemen. Two senior partners, full ownership end to end. If it breaks, you call us—and we’re already on it.
Accountability
We do what we say. If timelines slip, you’ll know why. If an idea’s wrong, we’ll say it. Clear tracking, honest updates, no status.
Honor + Discipline:
We treat your reputation like our own. No corner-cutting. No work we can’t defend. Non-negotiable QA, built to last.
We measure better decisions, that scale.
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Worked directly with founders
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B
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Our clients raised
M
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Design used by real users
Who your side of the table
Saleh
Design Director
Royal
Lead Designer
Sanib
Designer
Mahmodul
Developer
5+ more
Tuhin
Designer
Alvi
Engineer
Piyal
Engineer
Mahmud
3D & Motion
You focus on your business.
We focus on your needs.
Together, we scale what's next.
Sound good?
You focus on your business. We focus on your needs. Together, we scale what's next. Sound good?
Terms & Cancellation Policy
We are committed to delivering high-quality design and development services with clarity, flexibility, and transparency. The following terms outline our policies regarding cancellations, refunds, and service commitments. By engaging with ScalerDesign Studio, you acknowledge and agree to these terms.
Work Commitment and Delivery
Scaler Studio operates on a daily work model where each booked working day is reserved exclusively for the client. Time, effort, and resources are committed daily and cannot be reallocated once delivered.
Accordingly, completed working days are billable and non-refundable. Subscriptions or projects may be cancelled at any time in accordance with our cancellation policy.
cancellation & refunds policy
This policy applies to all services provided by ScalerDesign Studio, including but not limited to retainers, fixed-scope projects, sprints, MVP builds, and development engagements.
All payments are made in exchange for professional services, reserved capacity, and expertise. Payments do not guarantee specific business, product, or commercial outcomes.
- No refunds are available for the first week of your plan, as this period includes setup, onboarding, and foundational work.
- Clients may cancel an active retainer by providing at least 7 days’ written notice prior to the next billing cycle.
- Retainer fees are non-refundable once a billing cycle has started.
- This includes unused time, unrequested tasks, or paused work.
Fair Use
This policy ensures fairness. Time, expertise, and work delivered are real services rendered, even if the final output is not used. Full refunds for completed work are therefore not provided.
Dispute Resolution
Any disputes or concerns related to delivered work must be raised promptly in writing. Scaler Studio will engage in good faith discussions to seek resolution prior to escalation or formal proceedings.
Client Responsibilities
- Provide clear requirements, content, and access before work begins.
- Review work and give feedback within agreed timelines.
- Assign a single decision-maker to avoid conflicting directions. Approved work is final.
- Make payments on time as outlined in the agreement.
Scaler Studio Responsibilities
- Deliver work according to the agreed scope and timeline.
- Communicate progress clearly and regularly.
- Apply senior-level judgment, quality standards, and QA.
- Work is delivered based on the approved scope only.
- Approved work is considered final unless otherwise agreed in writing.
